Payment policy

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms, do not use this facility.

All payments are subject to the following conditions:

Payments are inclusive of value added tax (VAT).

All prices quoted are in EUR unless otherwise stated. Aigenda reserves the right to change the fees at any time.

We cannot accept liability for a payment not reaching the correct account due to you quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.

If the card supplier declines payment, we are under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.

In no event will Aigenda be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages.

We accept payments via PayPal on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. Aigenda reserves the right to change prices at any time.

Passing of Rights

Once all amounts due to us from you are paid and cleared you are assigned the rights to use, as applicable, the products and services. No such rights as described in above will pass until all amounts due to us from you are paid. The rights to photographs, graphics, and any third party items such as source code, always remain the property of their respective owners.

Security

Payment Security

We do not store credit card details, nor do we share customer details with any 3rd parties. Read our Terms of Payment

Refunds

Refunds are not applicable at any time before, during, or after the payment unless a special circumstance occurs that permits the refund.

Cancellation

Cancellations are not applicable at any time before, during, or after the payment unless a special circumstance occurs that permits it.

For any subscription to a paid service, that subscription will continue unless and until you cancel your subscription or we terminate it. You must cancel your subscription before it renews in order to avoid billing of the subsequent subscription fees. We will bill the periodic subscription fee to the payment method you provide to us during registration (or to another payment method if you change your account information).

We reserve the right to terminate a particular order or aspect of any product or service at any time during the development or design process if we believe the transaction violates these Terms of Payment or we believe doing so may prevent financial loss.

We may contact your payment source issuer, law enforcement, or impacted third parties and share details of any payments you are associated with if we believe doing so may prevent financial loss or a violation of law If you believe there is an error in your invoice, you must contact us in writing and we can each agree to work together in good faith to resolve any billing disputes. The dispute must include sufficient facts for us to investigate the claims which must be received by us one week prior to the due date.

Payments via Online Third Parties

All payments received online via third parties are subject to these Terms of Payment and also to the Terms of Payments present on the third party’s website. The responsibility held for the secure transfer of funds over the internet is that of the third party and Aigenda takes no liability for it.

Free Trial

Aigenda may make available a free trial for a paid service without charge to you. You may be required to enter a payment method in order to register for a free trial. The applicable paid service will automatically commence, and your payment method will be charged at the end of the free trial unless you log into your Aigenda account and cancel the paid service before the end of the free trial.

Contact

Should you require any further details at all in relation to any part of the online payment process, please contact us at info@aigenda.com